Executive Summary

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  I have 10+ years of solid, in-depth operations management cultivating high performing, engaging, family cultures by leading through inspiration and a relentless focus on the customer experience. I enjoy setting a clear, strategic vision, effectively training and coaching all levels of team leaders. I work diligently to provide excellence in all my professional endeavors and have earned a reputation of integrity, initiative and results-driven work ethic. I have a no-nonsense management style that includes choosing the right people for the right roles, setting clear expectations, defining the vision and removing obstacles. Lastly, I lead through inspiration and work tirelessly for my people while continuously iterating on the process.  

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Career Summary

Director of Care - GoDaddy

  • Inbound
  • Specialty
  • Mid-Market
  • Productivity

Site/Operations Manager - GoDaddy

  • Hosting
  • Billing
  • Inbound

Operations Manager - Specialty Lending

  • New Construction
  • Refinances
  • New Purchases

Sales Manager - Yellow Book

  • New Business
  • Retention

Skills and Education

  â–¡ New Business Development â–¡ P&L Management â–¡ Strategic Planning â–¡ Operations Management  â–¡ Customer Advocacy  â–¡ Turnaround & High-Growth Strategies â–¡ Customer Relationship Management â–¡ Staff Training & Development â–¡ Budgeting & Forecasting â–¡ Change Management  


University of Iowa, Iowa City, IA

Bachelor of Science, Double Major in Economics and Finance, 2004

Contact Me

Professional Profile

4337 S Antonio, Mesa, AZ 85212, US

(515) 201-0022